Xel-Há Park

Rating

4.5(32,000)

Family of 4

$350-$450 USD for 2 adults + 2 kids.

Duration

6-8 hours

Best Ages

Best for ages 3 and up

About

Xel-Há calls itself the world's largest natural aquarium, and that's barely an exaggeration. This all-inclusive water park sits where a freshwater river meets the Caribbean Sea, creating a massive natural inlet teeming with tropical fish, rays, and the occasional sea turtle. For families visiting Cancún, it's one of the most stress-free day trips you can plan.

The all-inclusive format is a game-changer for families. Your admission covers unlimited snorkeling in the inlet (gear included), floating down the river on inner tubes, cliff jumping, the Scenic Lighthouse waterslide, a full buffet with multiple stations, an open bar for adults, unlimited soft drinks and ice cream for kids, lockers, towels, and even bike rentals to explore the jungle trails. There's nothing left to nickel-and-dime you once you're through the gates.

The snorkeling is the main draw and it's genuinely spectacular. The inlet ranges from shallow wading areas perfect for toddlers to deeper sections where older kids and teens can spot parrotfish, sergeant majors, and barracuda. Life vests are mandatory (and provided), making it safe even for kids who aren't strong swimmers. The water is warm year-round and the current is gentle.

Beyond snorkeling, the park offers a zip-line over the inlet, rope swings, a cliff jumping area with multiple heights, and a children's play area near the main beach. The river float is a mellow 30-45 minute drift through the mangroves that even toddlers can enjoy with a parent.

Xel-Há is located about 130 km south of Cancún near Tulum, so it's roughly a 90-minute drive. Most families leave early, spend the full day, and head back tired and sun-kissed. The park provides shuttle service from most Riviera Maya hotels.

The combination of calm water, all-inclusive convenience, and natural beauty makes Xel-Há arguably the single best family water activity in the entire Cancún-Riviera Maya corridor. It's particularly well-suited for families with mixed ages, since everyone from toddlers to teenagers will find something to love.

Age Suitability

Infants (0-1)Toddlers (1-3)Little Kids (4-6)Big Kids (7-9)Tweens (10-12)Teens (13-17)

Parent Logistics

Stroller-Friendly

Yes

Nursing / Changing

Available

Kid Meals

Available

Setting

Outdoor

Rainy Day

Not ideal

Plan Your Visit

Best Time to Visit

Arrive at opening (8:30 AM) to enjoy the calmest, clearest water for snorkeling before afternoon crowds arrive. The inlet is warmest and most pleasant between 10 AM and 2 PM.

Nearby Food

Everything is included inside the park — multiple buffet restaurants, snack bars, and an open bar (domestic drinks). La Caleta restaurant near the inlet serves fresh seafood buffet-style. There's also a taco bar and pizza station that kids gravitate toward.

Why Kids Love It

Xel-Há is basically a giant natural swimming pool fed by the Caribbean Sea, and kids go absolutely wild for it. The snorkeling is incredible — the inlet is calm and shallow enough that even nervous swimmers feel confident, and the fish are everywhere, not just in certain spots. Kids love floating down the lazy river on inner tubes, jumping off the cliff platforms (with life vests), and zipping down the rope swing into the water.

The Scenic Lighthouse has a waterslide that drops you right into the lagoon. Because everything is all-inclusive, kids can eat and drink whenever they want — there's ice cream, snacks, and a full buffet — which means way fewer meltdowns than at parks where you're constantly saying no to overpriced treats.

Pro Tips from Parents

  • Head to the far end of the inlet first thing in the morning for the best fish sightings and the fewest people
  • The river float from the jungle to the sea takes about 30-45 minutes — it's peaceful and kids love it
  • Bring biodegradable sunscreen only; regular sunscreen is banned here too
  • The cliff jump areas have different heights — start small with nervous kids and work up
  • Take the lighthouse waterslide at least once; it's gentle enough for kids 5+ with a life vest

What to Bring

  • Biodegradable sunscreen
  • Water shoes (rocky areas near inlet)
  • Underwater camera or waterproof phone case
  • Change of dry clothes for the ride home
  • Nothing else — snorkel gear, towels, and lockers are included

Cost Info

Estimated Cost (Family of 4)

$350-$450 USD for 2 adults + 2 kids.

All-inclusive admission ~$110/adult, ~$82/child (ages 5-11).

Kids under 5 are free.

Includes unlimited food, drinks, snorkel gear, and activities.

Tips to Save

  • Book 21+ days in advance online for 15% off, or 7+ days ahead for 10% off.
  • Kids under 5 enter free.
  • Since it's all-inclusive with buffet and open bar, you won't spend anything extra once inside — making it actually better value than parks where you pay for food separately.

Hours & Contact

Hours

Friday
8:30AM-6:00PM
Monday
8:30AM-6:00PM
Sunday
8:30AM-6:00PM
Tuesday
8:30AM-6:00PM
Saturday
8:30AM-6:00PM
Thursday
8:30AM-6:00PM
Wednesday
8:30AM-6:00PM

Contact

Carretera Chetumal-Puerto Juárez Km 240, 77780 Tulum, Q.R., Mexico

Frequently Asked Questions

Tickets & Booking

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