Portillo's Hot Dogs

Portillo's Hot Dogs

Rating

4.4(12,000)

Family of 4

$35-$50.

Duration

30-60 minutes

Best Ages

All ages

About

Portillo's is not a hidden gem in the traditional sense — every Chicagoan knows it. But for visiting families, it is the single most authentic and kid-friendly Chicago food experience, and it costs half what you would spend at a sit-down restaurant. If your family eats one meal that screams Chicago, this should be it.

The Chicago-style hot dog is the essential order. An all-beef hot dog on a steamed poppy seed bun gets loaded with yellow mustard, neon green sweet relish, chopped white onion, tomato wedges, a kosher dill pickle spear, two sport peppers, and a dash of celery salt. It is a visual event — kids watch the assembly happen in front of them on the cafeteria-style line and are genuinely delighted by the neon colors and the sheer volume of toppings.

One absolute rule: do not put ketchup on a Chicago hot dog. The staff will do it if you ask, but know that this is considered a serious faux pas in Chicago food culture.

The other signature item is the Italian beef sandwich — thin-sliced, slow-roasted beef piled on a chewy Italian roll and served with sweet or hot peppers (or both). You can order it dry, wet (ladled with jus), or dipped (the entire sandwich submerged in the cooking juices). The dipped version is the most famous but also the messiest — it is essentially a sandwich that has been soaked in beef gravy.

For kids under 8, the dry version is more manageable. For teens and adventurous eaters, going dipped is the full Chicago experience.

The chocolate cake shake is the item that kids (and adults) remember longest. It is exactly what it sounds like: a thick chocolate milkshake blended with an actual slice of Portillo's chocolate cake. The result is absurdly rich, with chunks of cake throughout.

One shake is enormous — easily shareable between two kids or a parent and child. It is the kind of over-the-top indulgence that makes a vacation meal memorable.

Kid meals are a genuine value at around $7 — a hot dog or cheeseburger, fries, drink, and a cookie. Adult combo meals run $12-$15 and include a sandwich, fries, and drink. For a family of four, you are looking at roughly $40-$50 for a filling meal. Compare that to $80-$120 at any sit-down restaurant in River North, and the value is clear.

The River North location at 100 W Ontario is the most convenient for visiting families. It is walking distance from Navy Pier, Millennium Park, the Magnificent Mile, and most downtown hotels. The interior is decorated in a retro diner theme with vintage Chicago memorabilia.

The ordering system is cafeteria-style: join the line, order at the counter, pick up your food, and find a table. It looks chaotic on busy days, but the staff is fast and the line moves quickly.

One practical note: the restaurant is loud. The combination of a crowded dining room, TV screens, and the bustling kitchen creates a volume level that is actually a feature for families — no one will notice your toddler having a moment. It is casual, unpretentious, and exactly the kind of place where families with young kids can relax.

Age Suitability

Infants (0-1)Toddlers (1-3)Little Kids (4-6)Big Kids (7-9)Tweens (10-12)Teens (13-17)

Parent Logistics

Stroller-Friendly

Yes

Nursing / Changing

Not Available

Kid Meals

Available

Setting

Indoor

Rainy Day

Great option!

Plan Your Visit

Best Time to Visit

Weekdays between 2-4 PM avoid the lunch and dinner rushes. Saturday and Sunday lunch is the most crowded period. Late afternoon on weekdays is the sweet spot — short lines and plenty of open tables.

Wait Times

5-10 minutes for ordering during off-peak. 15-25 minutes during lunch rush (11:30 AM - 1:30 PM) and dinner rush (5:30-7:30 PM). The line moves fast.

Nearby Food

Portillo's IS the food destination. But if your group has different tastes, River North has Giordano's (deep-dish pizza) two blocks away, Frontera Grill (Rick Bayless's Mexican), and dozens of other restaurants. The Magnificent Mile shopping area is a 5-minute walk east.

Why Kids Love It

The Chicago-style hot dog is a spectacle — neon green relish, a bright yellow mustard stripe, tomato wedges, onions, a pickle spear, sport peppers, and celery salt on a poppy seed bun. Kids love that they can see their food being assembled in front of them on the cafeteria-style line. The chocolate cake shake is the real showstopper: a milkshake blended with an actual slice of chocolate cake.

It is as indulgent and fun as it sounds.

Pro Tips from Parents

  • The River North location on Ontario Street is the most convenient for tourists and is walking distance from Navy Pier, Magnificent Mile, and Millennium Park
  • Order a Chicago-style hot dog for the authentic experience — it comes dragged through the garden (all the toppings). Never ask for ketchup on a Chicago hot dog unless you want locals to notice
  • The chocolate cake shake is a must — it is a milkshake blended with a real slice of chocolate cake. One is enough to split between two kids
  • Italian beef sandwiches are the other signature item. Order it 'dipped' for the full experience (the whole sandwich dunked in gravy) but beware: it is messy and best for kids over 8
  • The cafeteria-style ordering line looks chaotic but moves quickly — the staff is extremely fast. Study the menu board before you reach the register

What to Bring

  • napkins (lots of them)
  • appetite
  • cash or card (both accepted)

Cost Info

Estimated Cost (Family of 4)

$35-$50.

Two adult combos (hot dog or Italian beef + fries + drink) at $12-$15 each, two kid meals at $6-$8 each.

Add a chocolate cake shake for $7.

Total with tax: approximately $45.

Tips to Save

  • Kid meals include a hot dog or cheeseburger, fries, drink, and a cookie for about $7 — solid value.
  • Skip the bottled drinks and get free water cups.
  • Share one chocolate cake shake instead of ordering two — they are enormous.
  • The regular combo portions are large enough that two adults can share one with a hot dog on the side.

Hours & Contact

Hours

Friday
10:00 AM - 12:00 AM
Monday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM

Contact

100 W Ontario St, Chicago, IL 60654

Frequently Asked Questions

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